Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.

Kirsty-Jane Powell-Palmer, RVT

Registered Veterinary Technician, Rehab Technician
Kirsty moved to Nova Scotia in June 2017 from the UK. She is finding Nova Scotia to be a safe and happy place to raise her family with a greater focus on the outdoors. She has two young children and three Duck Toller’s that keep her busy. Kirsty is dual trained with qualifications in animal rehabilitation and as a Registered Veterinary Technician. She completed a BSc (Hons) in Veterinary Nursing at Napier University in Edinburgh in 2007 and had worked as a veterinary nurse in the UK since then. Her desire to help patients as much as possible and aid their recovery. She also has an interest in sports injuries due to participation in agility training, leading her to study veterinary physiotherapy and rehabilitation. In 2011 she was accepted on a Postgraduate Diploma in Veterinary Physiotherapy at Harper Adams University. After graduating, Kirsty ran her own business providing rehabilitation services to pets after injury, surgery, illness, or to increase performance and stamina. In 2016 she then took her training further and passed the FitPaws Master Trainer award and is now a Certified Canine Fitness Trainer through the University of Tennessee. This has given her new ideas to use towards rehabilitation but also now allows further work on 'prehab' aka working to ensure that patients are as fit and healthy as possible to hopefully prevent injury or if the worst does happen it allows for a quicker less painful recovery.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 902.461.0951. We will take a history of your pet over the phone, and bring your pet into the clinic for an examination with the veterinarian. Once the examination is finished, we will call to discuss our recommended treatment plan over the phone and then return to your vehicle with your pet. Please ensure your pet has a properly fitted collar or is in a secure carrier. Please remove any additional clothing or blankets prior to our staff handling our patients to minimize risk to our team.

2. We are still OPEN but are now working in two shifts with reduced hours, reduced staff numbers and a need to close for extensive cleaning between shifts. Tuesday to Friday 10:00 am - 6:00 pm

3. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

4. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus. You may see our team members wearing additional protective gear when interacting with our clients and patients.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Full Circle Veterinary Alternatives Inc.