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Last updated: November 24, 2020

Dear Clients,

With recent changes to restrictions on businesses, we can continue providing our full range of services, under certain restrictions. As our province enters the next phase of the reopening plan, we have some updates to share with you about our safety measures.

We are continuing to see all cases by appointment only including Canine Rehabilitation Services, Animal Chiropractic, TCVM Consultations, Bloodwork for Referral Services, Wellness Exams, Vaccines and more!

SAFETY MEASURES TO KEEP EVERYONE SAFE

• Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us.
• Face coverings must be worn to enter the hospital.
• Use hand washing station upon entry.
• Washrooms will be closed to the public until further notice.
• If you wish to remain in your car during the appointment, when you call to inform us of your arrival, we will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
• Continue the use of credit cards as the preferred payment method.
• Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".

OPERATING HOURS

We are OPEN with the following hours:

- Monday to Friday: 10:00 am - 6:00 pm
- Saturday & Sunday: CLOSED

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Full Circle Veterinary Alternatives Inc.