Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Veterinary visits can be stressful for your dog or cat. There are techniques that our veterinary team will employ to reduce anxiety for your pet in the clinic. Our staff have special training on how to minimize stress for cats and Fear Free handling courses.
Fortunately, many of the hands-on treatments we use are also calming, and many animals love to come for veterinary chiropractic, acupuncture, tui-na, massage or Bowtech®
What helps cats feel calm?
Stress reduction for cats begins at home, where having regular access to a carrier before the day of travel reduces fear of the carrier. Full Circle has a table in reception for cat carriers, which lifts our feline visitors off the floor, reducing investigation by other animals. A blanket can be used to cover the carrier for additional protection. In the examination room, we use a Feliway hormone diffuser to spread calming feline pheromones. Our team members are trained in low-stress patient handling techniques.
With recent changes to restrictions on businesses, we can continue providing our full range of services, under certain restrictions. As our province enters the next phase of the reopening plan, we have some updates to share with you about our safety measures.
We are continuing to see all cases by appointment only including Canine Rehabilitation Services, Animal Chiropractic, TCVM Consultations, Bloodwork for Referral Services, Wellness Exams, Vaccines and more!
Beginning June 29, 2020, clients are able to come into the hospital with their pets with the following restrictions:
SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us.
Face coverings must be worn to enter the hospital.
Use hand washing station upon entry.
Washrooms will be closed to the public until further notice.
If you wish to remain in your car during the appointment, when you call to inform us of your arrival, we will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
We are OPEN with the following hours:
- Monday to Friday: 10:00 am - 6:00 pm
- Saturday & Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Full Circle Veterinary Alternatives Inc.